Are you a case manager or employer? Northern Arizona Orthopaedics (NAO) in Flagstaff and Prescott Valley, recognizes that healthy employees and a full workforce are essential to your bottom line. All our patients deserve accurate, effective diagnosis and treatment for their injuries — as do the companies they work for.

At Northern Arizona Orthopaedics:

  • You have a designated Workers’ Compensation (WC) Liaison facilitating each WC case and moving claims through each step of the process.
  • Your WC Liaison can personally help you find answers to your questions, keep you updated and provide assistance on work status inquiries.
  • Our integrated medical teams examine, diagnose and develop treatment plans, individualized for each WC patient and their field of work.

We will keep you informed on the injured worker’s progress, including what duties they are safe to perform and/or should avoid. Our goal is to provide nothing short of quality orthopaedic care and an excellent experience for you and your employee. With clinics in Flagstaff and Prescott Valley, our team pledges to be efficient, thorough and patient-centric throughout the whole claim process, from start to finish.

Your employee was injured on the job, now what? 

  1. REPORT: Immediately following the work injury, the employee  must report it to you (case manager or employer HR dept). You will start an Accident Report Claim. The injured worker should bring that Accident Report Claim with them  to the Summit Center when they check in at their appointment.
  2. INFORM: As soon as the patient registers their information with NAO, they need to inform us of their work-related injury. They will need to provide us with their completed Accident Report Claim, which will need to be reported to you, as the employer, first. This report/claim must include:
    o The employer’s insurance information
    o The date of injury
    o A claim number (not necessary in urgent injury cases)
    o Also, the patient needs to bring a job description (not necessary in urgent injury cases) of their current position. This will help the care team better understand your injury when they complete your Work Status report

To make an appointment with one of our specialists, call 928-774-7757 or click HERE. If you would rather your employee receive first-come-first-served walk in care, you can visit URGENT ORTHO, located on the first floor of the Summit Center. They will see new injuries, (including neck and back flare-ups) less than one month old.

**NOTE: At this time, we do not accept out-of-state workers compensation cases.