Description: Northern Arizona Orthopaedics is looking for a motivated, flexible individual, adept in multi-tasking to join its team. Under general supervision this individual will act as the first point of contact on NAO’s multi-line phone system (PBX Operator), including handling incoming, outgoing, and intra-service calls. Responds to incoming calls in a timely manner and directs callers to appropriate destinations providing smooth, clear, and professionally courteous communication. This individual must possess excellent customer service skills and exemplary telephone etiquette. Protects patient/coworker confidentiality and privacy. Performs other duties as assigned. Maintains positive interaction with co-workers and other department personnel. Education Requirements: High School Diploma or GED equivalent Special Knowledge, Skills, and Abilities: Good memory skills and ability to work under stress are Read More
The Arthritis and Fracture Care Center at Northern Arizona Orthopaedics is the optimal choice for those considering surgery to relieve joint pain associated with arthritis. Joint replacement (arthroplasty) surgery is a highly effective means of eliminating pain and restoring mobility. Orthopaedic surgeons, Dr. Timothy Bonatus and Dr. Bourck Cashmore, are leaders in hip and knee replacements for the treatment of arthritis. Trusted for their kindness and expertise, these two surgeons have been in practice for more than 42 years, combined. Sought out for their innovative and minimally invasive surgical techniques to treat the disease, Drs. Bonatus and Cashmore are dedicated to a common goal – to quickly return patients to their life journeys, enjoying better functionality and less pain.
A Physician Assistant (not to be confused with physician’s assistant) with the NAO Prescott Valley clinic location, Pearson cares for patients with any musculoskeletal conditions (hip, knee, shoulder, hand, feet) who need to see a specialist for their pain. With more than 30 experience, she provides a great service to the people of the Tri-City area and is available 5-days a week. Best of all – Pearson is a kind and compassionate caregiver to all! Her career began as an Emergency Medical Technician (EMT) then an RN, before graduating as a Physician Assistant in 1997 from Des Moines University, Iowa. For five years she practiced family medicine before getting an opportunity to join an orthopedic group. She has been practicing orthopedics for the Read More
A new-and-improved Urgent Ortho has begun development on the first floor of the Summit Center. During construction, the existing clinic will experience changes in its service hours. Beginning April 1, 2016, Urgent Ortho will no longer be open on Saturdays. Weekday hours will change to Monday thru Friday 8 a.m. – 5 p.m. The quality and the scope of care will absolutely stay the same. Urgent Ortho is Flagstaff’s fast, affordable, walk-in care clinic for joint, bone and muscle injuries.* • Treating new injuries, including spine • Expert muscle, bone and joint care • Trusted Northern Arizona Orthopaedics team • Stuart Davis, M.D., Medical Director • No appointments needed • Lower costs than emergency centers • Most insurances accepted • Payment plans Read More
Referral Coordinator Position at Northern Arizona Orthopaedics Flagstaff, Ariz. Job Description: Workman’s Compensation outreach liaison Work directly with Marketing Director to develop a robust WC program Act as NAO’s point of contact for all case managers Work with NAO’s clinical WC liaison to ensure WC compliance Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety Ensure complete and accurate registration, including patient demographic and current insurance information Assemble information concerning patient’s clinical background and referral needs Work directly with NAO’s authorization department to ensure prior approval requirements are met Review details and expectations about the referral with patients Ensure that referrals are addressed in a timely manner First point of contact to patients Read More
Job Title: Surgery Scheduler General Summary: Northern Arizona Orthopaedics is an independent, physician-owned practice with a community of 80+ employees, 13 physicians and 5 locations throughout Northern Arizona. Our hallmark is our people and their united efforts to deliver exceptional orthopaedic and spine care to our customers – the patients. At NAO, our professional Surgery Schedulers are key members of a very tight, integrated team, each functioning as a dedicated Specialty Center within NAO. The main responsibility for Surgery Scheduler is to work with multiple patients daily, to determine the right time in a patient’s schedule to secure a necessary surgical procedure with the physician. This role relies heavily on use of computers, phones and personal interactions with the patient. Read More
Job Summary Responsible for managing business office activities & oversight of business office employees. Monitors billing for procedures performed at the Facility. Maintains accounts receivable and assists with accounts payable activities. Follows up on collection of receivables, and other functions requested of Administrator Relationships Reports to: Administrator Supervises: Clerks, Receptionists, Office Personnel Qualifications Training or courses in business office activities required Two years of medical facility or medical business office experience required Experience with automated billing systems preferred Mental Demands Requires constant judgment and response. Requires English language skills adequate for written and interpersonal communications. Physical Demands Requires visual and auditory acuity adequate for frequent use of computers and occasional use of other business office equipment. Ability to sit for Read More